Your AGM needs quorum. Your owners won't show up. Converso fixes that.
Provincial condo acts in Ontario, BC, and Alberta require minimum quorum — typically 15–25% of unit owners — for AGMs, special assessments, and rule changes to be legally valid. When an in-person notice falls flat, Converso calls every owner directly by phone, live and two-way, giving your corporation a defensible, fully auditable meeting every time.
Most condo corporations fail to hit quorum — and a failed AGM isn't just inconvenient. It's a legal liability.
Owners in high-rise and multi-unit buildings are busy, transient, and often investor-owners who live elsewhere entirely. A notice posted in the lobby or mailed three weeks out simply doesn't move the needle. And a meeting that fails quorum means the corporation can't pass budgets, elect directors, approve levies, or amend rules.
We are the fastest path from a failed quorum notice to a legally valid, fully documented owner meeting.
When your last AGM was adjourned for lack of quorum, or when a special assessment requires owner approval you can't get in a room, Converso calls every owner on record — directly, by phone — convenes the meeting live and two-way, confirms quorum in real time, takes owner questions, conducts the vote, and delivers a full auditable record before the session closes. We handle the logistics so your board handles the governance.
Every type of owner meeting and vote, fully managed.
From a routine AGM to a contentious special assessment — Converso handles the logistics, the outreach, the live facilitation, and the auditable record so your board can focus on governance, not technology.
Annual General Meetings (AGMs)
Satisfy your provincial condo act's AGM requirement with a fully managed telephone or hybrid meeting. We call every unit owner on your list, confirm quorum live, present the agenda, take owner questions, and conduct any votes — all documented and auditable for CAO or court purposes.
Explore Meetings →Special General Meetings (SGMs)
When a major issue can't wait for the next AGM — a by-law change, emergency reserve fund vote, or board removal — we convene an SGM on short notice. Same fully managed process, same auditable record, available within days of your request.
Explore Meetings →Special Assessment Votes
Special assessments are contentious. Owners want to be heard before they're levied. A telephone town hall gives every owner a voice — questions to the board, answers on the record — before the vote is called. Approval documented and defensible.
Explore Voting →Board Director Elections
Secret-ballot board elections by telephone or hybrid — meeting your provincial condo act's election requirements. Every ballot is counted, every result is timestamped, and the full election record is yours to keep. No proxy confusion. No show-of-hands ambiguity.
Explore Voting →Rule Amendment Votes
Amending declaration, by-laws, or condo rules often requires owner approval by a specified threshold. Converso manages the owner consultation meeting and the formal vote — producing the owner approval documentation required by your provincial regulator.
Explore Voting →Emergency Owner Communications
Water main break, fire alarm system failure, emergency repair authorization — when the board needs to reach every owner immediately, Converso deploys voice broadcast, IVR, and SMS within hours. Available 24/7, 365 days a year.
Explore Emergency Response →Toronto high-rise AGM — quorum achieved in a building that had failed three times in a row
A downtown Toronto condo corporation with 312 units had adjourned its AGM for lack of quorum three consecutive years. The property management company had tried lobby notices, email blasts, and reminder calls from the management office. Nothing worked. Investor-owned units — nearly 40% of the building — were the primary problem: absentee owners with no connection to the physical building.
Converso was engaged six weeks before the rescheduled AGM. We obtained the owner contact list, ran an active number verification pass to identify callable mobile and landline numbers, and designed a two-stage outreach campaign: a pre-event robocall announcing the telephone AGM, followed by a live call-in event on the meeting date. Owners could join from any phone — at home, at work, or anywhere in the world.
Quorum was confirmed within eleven minutes of the meeting opening. All agenda items were addressed. Board elections were conducted live. The full event record — attendance log, vote tallies, audio, transcript — was delivered to the property manager the following morning.
- ✓Live answer — not a letter in a pile
- ✓No travel, no parking, no timing conflict
- ✓Works for international owners
- ✓Two-way: questions answered live
- ✓Vote cast on the spot by keypad
- ✓Full record for CAO compliance
Multi-property portfolio — one property management company, consistent governance across 18 buildings
A mid-size property management company in the Greater Toronto Area was responsible for AGM facilitation across 18 condominium corporations of varying sizes. Each corporation had its own board, its own owner list, and its own scheduled AGM date — creating a logistical challenge that consumed significant staff time every spring.
The company engaged Converso to manage the telephone AGM program across all 18 corporations. A standardized process was built once and applied across every building: owner list upload, active number verification, pre-event outreach, live telephone meeting with a dedicated moderator, board election ballot, and post-event documentation package — customized per corporation but delivered through a consistent workflow.
The result: quorum was achieved at all 18 AGMs. Property management staff spent hours — not weeks — on AGM logistics. Every board received a complete documentation package suitable for CAO filing and future legal reference.
The program runs annually. Each AGM season, the company simply uploads updated owner lists and confirms event dates. Converso handles everything else.
Attendance log: Every owner who joined the meeting, timestamped, with unit number — your proof of quorum.
Vote tallies: Each resolution voted on, with yes/no/abstain counts — fully auditable, exportable.
Audio recording: Complete meeting audio for your records and for dispute resolution reference.
Question log: Every owner question asked and answered, verbatim — reduces post-AGM disputes.
Election results: Director election ballot count, candidate-by-candidate, with full chain of custody.
Plan your AGM →Trusted by boards and property managers across Canada.
Condo boards don't get second chances when an AGM fails quorum — or when a special assessment vote is challenged. Converso's track record of zero quorum failures and complete documentation is why property management companies come back year after year.
"We'd failed quorum for three consecutive years. Converso reached owners we hadn't heard from since they bought their units — investor owners, overseas buyers, absentees. The meeting ran smoothly, we got quorum in under fifteen minutes, and we have a complete record. I wish we'd done this sooner."
"Our special assessment was contentious — owners were upset about the cost and wanted answers. Running it as a telephone town hall let every owner ask questions directly to the board before the vote. The process was transparent, the vote was clean, and we haven't had a single challenge to the result."
"Managing AGMs across 18 buildings used to consume my entire spring. Now Converso handles all of it — owner outreach, the live meetings, voting, documentation. I upload the owner lists, confirm the dates, and they deliver. My staff has their time back. Every board gets a complete AGM record the next morning."
You run the meeting. We make sure every owner is on it.
Converso is not a self-serve platform. It's a fully managed service — staffed by experienced Canadian professionals who handle owner outreach, live facilitation, quorum tracking, voting, and post-event documentation on your behalf.
Discovery & Owner List Review
We review your owner contact list, unit count, quorum threshold, provincial requirements, and agenda. We verify callable numbers and identify gaps. Most quotes returned within one business day.
Event Planning
Meeting notice language, agenda script, Q&A format, board election ballot design, and moderator guide — all prepared and approved by your board before event day. Nothing is improvised.
Owner Outreach
Robocall, SMS, and IVR to every owner on your list — announcing the telephone AGM, the date, and how to join. Multi-attempt outreach ensures every reachable owner is notified in advance.
Live Meeting & Vote
Owners join by phone from anywhere. A live moderator opens the meeting, confirms quorum in real time, facilitates Q&A with the board, and conducts any votes by keypad. Two-way, fully participatory.
Documentation Package
Attendance log, vote tallies, audio recording, question transcript, and election results — delivered to your property manager within one business day. Complete and ready for CAO filing or legal reference.
Serving condo corporations under every major provincial framework.
Property Act
Authority of Ontario
Compliant
Residential
Complexes
Condos
Management Cos.
Tell us about your next AGM or owner vote.
AGM, special assessment, board election, rule amendment, or emergency SGM — we'll scope it, staff it, and deliver a fully documented, legally compliant owner meeting. Most quotes returned within one business day.
- Same-day quorum confirmation — no more adjourned meetings
- Works for absentee owners, investor units, and international buyers
- Compliant with Ontario CAO, BC SPA, and Alberta CPAA requirements
- 100% PIPEDA-compliant owner data handling
- Complete documentation package — attendance, votes, audio, transcript
- Canadian-owned and operated — no cross-border data exposure
Get a Quote
Tell us about your corporation — we'll respond within one business day.